Mail Services

All resident mailboxes for Stonehaven Student Apartments are arranged by apartment number in the Recreation Building at the main entrance to Stonehaven.

U.S. Mail is picked up and delivered once a day, Monday-Saturday, except for nationally recognized Holidays. Stonehaven Student Apartments staff actually sort all mail and aim to complete this task by 4pm each day. However, quantities of mail vary greatly from day-to-day so we ask in advance for your patience. A sign on the RSO counter will give you the status of the mail for the day at a quick glance.

A notification slip will be placed in the mailbox of residents who receive oversized or special delivery packages through the U.S. Mail, UPS, or other mail carriers. Please bring the notification slip and I.D. to the RSO in order to claim your package. All residents must sign a log when they pick up their packages.

All mail should be addressed to you in the following manner in order to avoid confusion and delays in processing your mail.

Your Name

3201 Canyon Crest Drive, Apt. __-__ __ __

Riverside, CA 92507-4645

Remember to include your building & apartment number: A-101

Outgoing mail can be left at the RSO or at the drop box outside the front entrance for the appropriate mail carrier.

Stonehaven Student Apartments accepts and distributes mail for contracted Stonehaven residents only. Mail received (1) for an apartment addressee other than the contracted resident for that apartment, or (2) addressed “in care of” (i.e. c/o) will be returned to sender.

Upon move-out you will be asked to fill out a Forwarding Address card in order to ensure that your first-class mail continues to reach you at your new address for one (1) year. Regardless, it will be important for you to begin to update your address with senders as soon as possible. We regret that we cannot forward mail to international addresses.

Stonehaven Student Apartments updates residents concerning events, policies, etc. by placing notices and flyers in resident mailboxes. It is extremely important that residents check their mailboxes daily in order to ensure that they receive information in a timely manner. Stonehaven Student Apartments cannot be responsible for inconveniences that arise when notices are not promptly removed from resident mailboxes.